- White, thin, able bodies everywhere you look
- Outdated language describing public holidays
- Lacks full-spectrum of identity representation on forms
- Uses heteronormative terms throughout content that are not inclusive
- Colors on backgrounds are not at least AA-compliant
- Uses multi-step forms with poor heuristics
- Made for desktop only
- Contains outdated and biased policies
- Includes dense walls of content that are hard to read
- Missing captions on videos
- Missing alt tags and instructional text
- Content is targeted primarily toward the under-40 crowd
These are just 12 of over 100 UX DEI factors that shape the experience of people using your intranet. The world has changed significantly yet our language, images, and sense of how to create content and build applications has not kept up.
What you can do:
- Audit your intranet against this list and make some changes
- Promote awareness on your content team and teach others what you learned from this article
- Establish or update content governance guidelines that take the dirty dozen into consideration
Ready to Take Things Even Further?
We assess digital products across multiple points of diversity, equity, and inclusion to help build more inclusive product teams and digital experiences. Learn how our Diversity, Equity, and Inclusion practice can help you create content strategies and products that consider all humans, reach more people, and stand out as DEI by Design at www.predictiveux.com.
